• WebApps for your company
        • We develop WebApps that completely cover your needs and cater specifically to your requirements. Further development of an existing WebApp is also possible at any time.

        • This is what you can expect:

          • Advantages of WebApps
          • Work more efficiently with individual WebApps
          • WebApp technologies
          • References
        • Migrate your software to the Cloud
        • We develop individual cloud based software solutions. Not only can costs be saved, but mobile working is also made possible by a Cloud solution.

        • This is what you can expect:

          • Individual software solution
          • Cloud Interfaces
          • Hosting in Germany
          • Kubernetes Cluster
        • Your WebSite Agency in Münsterland
        • We develop websites that inspire your customers! Whether you are starting a new business or your existing website needs a new look - we create the perfect web presence!

        • This is what you can expect:

          • 4 steps to a new website
          • Search engine optimisation
          • WordPress training
          • References
        • Your individual eCommerce online shop
        • Our WebShop solutions are flexibly adaptable and device-independent in their development. Choose a future-proof WebShop with a strong performance!

        • This is what you can expect:

          • The right WebShop system for every business
          • eCommerce Workshop
          • References
        • All solutions at a glance
        • Are you still looking for inspiration or do you even already know exactly what you need? On our solutions page you are sure to find the answer you are looking for.

        • Data room
          Share and edit documents easily with selected employees. You can also request the necessary approvals with just one click.

        • Job portal
          Job advertisements are created, edited and managed centrally in one place. Publication is possible for several websites at the same time.

        • FaultManager
          The digital solution for recording, processing and evaluating faults in the supply network! Assignment of tickets simply with a click.

        • All references at a glance
        • Here you will find a selection of our completed projects in the form of a detailed reference with project information, images and feedback from our customers.

        • OPC Dusk
          We developed a modern web application for OPC to attract new customers from the eCommerce sector.

        • Christophorus Trägergesellschaft
          We developed a coordinated concept and design for several of the client's websites.

        • Georg Hagelschuer
          We developed the GH-focus WebApp for reliable monitoring of the steam and hot water boiler systems.

  • About us

FaultManager

The solution for recording fault messages |

The digital solution for recording, processing and evaluating faults in your supply network!

Processing fault messages can be this easy! Save time by introducing our new digital solution into your company workflow. As soon as the first fault is recorded, you save valuable time and your colleagues can be informed about new fault messages quickly and easily with a click.

Secured documentation

of all fault messages that are recorded.

Seamless integration

into the existing infrastructure is possible.

Fast reaction times

through a defined workflow.

The FaultManager runs on a secure web server and can be accessed via all current browsers as a responsive web app. Via a secure connection, the fault reports can also be processed on a smartphone while on the move.

The FaultManager can be connected to existing systems and solutions, e.g. GIS system, GE network control centre, etc. We can check the systems you use in a joint discussion and add them later if necessary.

Predefined user groups

Internal fault acceptance

(e.g. the reception, the colleagues)

crowd-of-users Created with Sketch.

External fault acceptance

(e.g. messages from customers)

Technician with readiness

Technical
Manager

The FaultManager

After logging into the WebApp, our predefined workflow already starts. You are guided step by step through the FaultManager. Our intelligent guidance system points out all important data records to the respective user so that no mandatory fields are overlooked. Thanks to the secure documentation, the data is always at hand and immediately available to you.

Fault messages

The assignment to the responsible technician already takes place when the malfunction is recorded. The technician is informed and has the message in his overview on the dashboard. The current status can be viewed and edited there. Assignment to another technician is also possible. Since the responsibilities are clearly defined in our FaultManager, only the technical manager can close the corrected fault and thus finally accept it.

Login & user administration

Users can log on via the company's LDAP server, for example. RSA SecurID 700" tokens can be integrated as a second factor. Since this tool is used exclusively by employees, no alternative login is provided (so far*).

 

* Individually expandable at any time

Version 1 - Standard

You can purchase the current version of the FaultManager without any further adjustments. This version contains all the functions that we have already developed for the Gronau municipal utility. Find out more in the Stadtwerke reference or in a personal conversation with us.

Version 2 - Further development

You can also further develop the FaultManager together with us. You will receive the standard licence and we will clarify in a joint meeting which requirements you are missing. We can then incorporate these into the FaultManager at a later date.

Request your demo version here!

        • WebApps for your company
        • We develop WebApps that completely cover your needs and cater specifically to your requirements. Further development of an existing WebApp is also possible at any time.

        • This is what you can expect:

          • Advantages of WebApps
          • Work more efficiently with individual WebApps
          • WebApp technologies
          • References
        • Migrate your software to the Cloud
        • We develop individual cloud based software solutions. Not only can costs be saved, but mobile working is also made possible by a Cloud solution.

        • This is what you can expect:

          • Individual software solution
          • Cloud Interfaces
          • Hosting in Germany
          • Kubernetes Cluster
        • Your WebSite Agency in Münsterland
        • We develop websites that inspire your customers! Whether you are starting a new business or your existing website needs a new look - we create the perfect web presence!

        • This is what you can expect:

          • 4 steps to a new website
          • Search engine optimisation
          • WordPress training
          • References
        • Your individual eCommerce online shop
        • Our WebShop solutions are flexibly adaptable and device-independent in their development. Choose a future-proof WebShop with a strong performance!

        • This is what you can expect:

          • The right WebShop system for every business
          • eCommerce Workshop
          • References
        • All solutions at a glance
        • Are you still looking for inspiration or do you even already know exactly what you need? On our solutions page you are sure to find the answer you are looking for.

        • Data room
          Share and edit documents easily with selected employees. You can also request the necessary approvals with just one click.

        • Job portal
          Job advertisements are created, edited and managed centrally in one place. Publication is possible for several websites at the same time.

        • FaultManager
          The digital solution for recording, processing and evaluating faults in the supply network! Assignment of tickets simply with a click.

        • All references at a glance
        • Here you will find a selection of our completed projects in the form of a detailed reference with project information, images and feedback from our customers.

        • OPC Dusk
          We developed a modern web application for OPC to attract new customers from the eCommerce sector.

        • Christophorus Trägergesellschaft
          We developed a coordinated concept and design for several of the client's websites.

        • Georg Hagelschuer
          We developed the GH-focus WebApp for reliable monitoring of the steam and hot water boiler systems.

  • About us